中證網訊（記者 黃靈(ling)靈(ling)）9月26日，記者從深(shen)(shen)圳(zhen)(zhen)證監(jian)局獲(huo)悉，為進一步貫徹落實(shi)新證券法(fa)和《國務院關(guan)(guan)(guan)于(yu)進一步提高上(shang)(shang)市公(gong)司質量(liang)的意(yi)見》，規范(fan)深(shen)(shen)圳(zhen)(zhen)轄(xia)區上(shang)(shang)市公(gong)司投(tou)資者關(guan)(guan)(guan)系管(guan)理（以下簡稱投(tou)關(guan)(guan)(guan)或投(tou)關(guan)(guan)(guan)管(guan)理），深(shen)(shen)圳(zhen)(zhen)證監(jian)局持續優化監(jian)管(guan)手(shou)段(duan)、加強(qiang)業務指導、搭建溝通平臺(tai)，切實(shi)維(wei)護投(tou)資者合法(fa)權(quan)益。

　　深圳證監(jian)局加強上(shang)市公(gong)司(si)(si)投(tou)(tou)(tou)關(guan)工(gong)(gong)作監(jian)督管(guan)(guan)理。一是開(kai)展(zhan)投(tou)(tou)(tou)關(guan)管(guan)(guan)理專(zhuan)項檢(jian)(jian)查。根據《上(shang)市公(gong)司(si)(si)投(tou)(tou)(tou)資(zi)者關(guan)系管(guan)(guan)理工(gong)(gong)作指引》（以下(xia)簡稱《指引》），在充分(fen)吸收轄區上(shang)市公(gong)司(si)(si)意見建議的基礎上(shang)，制(zhi)定投(tou)(tou)(tou)關(guan)管(guan)(guan)理檢(jian)(jian)查工(gong)(gong)作底稿、投(tou)(tou)(tou)關(guan)工(gong)(gong)作自查問(wen)卷(juan)，開(kai)展(zhan)現場(chang)檢(jian)(jian)查，并向轄區上(shang)市公(gong)司(si)(si)下(xia)發投(tou)(tou)(tou)關(guan)調查問(wen)卷(juan)，了解投(tou)(tou)(tou)關(guan)工(gong)(gong)作情(qing)況(kuang)，督促公(gong)司(si)(si)提高(gao)認識，依法依規開(kai)展(zhan)投(tou)(tou)(tou)關(guan)管(guan)(guan)理工(gong)(gong)作。二是督促上(shang)市公(gong)司(si)(si)暢(chang)通溝通渠(qu)道(dao)。指導深證投(tou)(tou)(tou)資(zi)者服務中心制(zhi)定投(tou)(tou)(tou)資(zi)者咨詢服務電話檢(jian)(jian)查方(fang)案，建立檢(jian)(jian)查臺賬，對轄區上(shang)市公(gong)司(si)(si)開(kai)展(zhan)分(fen)層次、常態化檢(jian)(jian)查，督促各公(gong)司(si)(si)保持投(tou)(tou)(tou)資(zi)者溝通渠(qu)道(dao)暢(chang)通，認真回(hui)應投(tou)(tou)(tou)資(zi)者關(guan)注的問(wen)題。

　　其次，指導(dao)上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司提高投關(guan)管理水平。一(yi)是開(kai)(kai)展(zhan)業(ye)績(ji)說(shuo)(shuo)明(ming)會(hui)(hui)培訓。連續兩(liang)年開(kai)(kai)展(zhan)業(ye)績(ji)說(shuo)(shuo)明(ming)會(hui)(hui)培訓，強調召開(kai)(kai)原(yuan)則和監管要求，推動、引導(dao)轄(xia)區上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司豐(feng)富(fu)業(ye)績(ji)說(shuo)(shuo)明(ming)會(hui)(hui)內容與形式，幫助(zhu)投資者全面了解企業(ye)發展(zhan)狀況，推動轄(xia)區上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司業(ye)績(ji)說(shuo)(shuo)明(ming)會(hui)(hui)“量”“質(zhi)”齊升(sheng)。2022年上(shang)(shang)(shang)(shang)半年，深圳(zhen)轄(xia)區共338家上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司舉辦了2021年度業(ye)績(ji)說(shuo)(shuo)明(ming)會(hui)(hui)，召開(kai)(kai)率(lv)為88.48%，較去(qu)年同期上(shang)(shang)(shang)(shang)升(sheng)3.5個百(bai)分(fen)點。二是宣傳優秀(xiu)投關(guan)案(an)例。指導(dao)深圳(zhen)上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司協(xie)會(hui)(hui)梳理轄(xia)區上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司年報(bao)業(ye)績(ji)說(shuo)(shuo)明(ming)會(hui)(hui)最(zui)佳實(shi)踐案(an)例、優秀(xiu)實(shi)踐案(an)例，匯編(bian)成冊并發放給轄(xia)區全體上(shang)(shang)(shang)(shang)市公(gong)(gong)(gong)司，確保各公(gong)(gong)(gong)司董秘“人手一(yi)本”，充分(fen)發揮優秀(xiu)案(an)例的示范帶動效應。

　　此外，促進(jin)上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)之間、上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)與投資者(zhe)有益溝(gou)通。一是充分發揮(hui)深圳上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)協(xie)會(hui)(hui)投資者(zhe)關(guan)(guan)系管(guan)理(li)(li)委(wei)員(yuan)(yuan)(yuan)會(hui)(hui)（簡稱投關(guan)(guan)委(wei)）作用。開(kai)展(zhan)投關(guan)(guan)管(guan)理(li)(li)專題(ti)(ti)座談(tan)會(hui)(hui)、新老上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)投關(guan)(guan)懇談(tan)會(hui)(hui)等活動(dong)，聚(ju)焦行業投關(guan)(guan)管(guan)理(li)(li)核心問題(ti)(ti)，邀(yao)請投關(guan)(guan)領域資深人員(yuan)(yuan)(yuan)共同(tong)探討當前實踐中存在的具體問題(ti)(ti)和(he)應對策略，聽取(qu)各(ge)委(wei)員(yuan)(yuan)(yuan)單(dan)位(wei)關(guan)(guan)于提升投關(guan)(guan)管(guan)理(li)(li)質量(liang)的相關(guan)(guan)經(jing)驗和(he)意見建議，集(ji)(ji)思廣(guang)益、拓(tuo)展(zhan)思路，提升轄區上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)投關(guan)(guan)管(guan)理(li)(li)整(zheng)體水(shui)平。二(er)是開(kai)展(zhan)上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)投資者(zhe)集(ji)(ji)體接待日活動(dong)。經(jing)過連續(xu)多年持續(xu)推(tui)動(dong)，轄區投資者(zhe)集(ji)(ji)體接待日的上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)參與度、投資者(zhe)關(guan)(guan)注度大(da)幅提升，上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)回答投資者(zhe)問題(ti)(ti)的質量(liang)、效率顯著(zhu)提高(gao)，有效促進(jin)了轄區上(shang)(shang)市(shi)(shi)公(gong)(gong)司(si)(si)與投資者(zhe)良性互動(dong)溝(gou)通。

　　深圳證監局表示，下一(yi)步，將緊扣(kou)證監會相關重點工作(zuo)部署，繼續完善工作(zuo)機(ji)制，提升(sheng)監管效能，匯聚市場(chang)合力，督(du)促(cu)轄區上市公(gong)司加(jia)強投(tou)(tou)關管理，完善公(gong)司治理，切實保(bao)護(hu)投(tou)(tou)資者特(te)別是中(zhong)小投(tou)(tou)資者的合法權益(yi)。