??新(xin)華社北(bei)京(jing)10月1日電  《中(zhong)共中(zhong)央關于進(jin)一步全面(mian)深化(hua)改革、推(tui)進(jin)中(zhong)國(guo)(guo)式現代(dai)化(hua)的決定》提出：“促(cu)進(jin)政(zheng)務(wu)服(fu)務(wu)標準化(hua)、規范化(hua)、便利化(hua)”。這是進(jin)一步轉(zhuan)變政(zheng)府(fu)(fu)職能(neng)，建設人民滿(man)意(yi)的法(fa)治(zhi)政(zheng)府(fu)(fu)、創(chuang)新(xin)政(zheng)府(fu)(fu)、廉潔政(zheng)府(fu)(fu)和(he)服(fu)務(wu)型政(zheng)府(fu)(fu)，推(tui)進(jin)國(guo)(guo)家(jia)治(zhi)理(li)體系和(he)治(zhi)理(li)能(neng)力現代(dai)化(hua)，更好推(tui)動(dong)高(gao)質(zhi)量發展、滿(man)足人民日益增長(chang)的美好生活(huo)需要的必然要求。

??促進政務服務標(biao)準化(hua)、規范化(hua)、便(bian)(bian)利化(hua)，要堅持以習(xi)近平新(xin)時代(dai)中(zhong)國特色社(she)會主義(yi)思想為(wei)指導(dao)，全(quan)面貫徹落實(shi)(shi)黨的二(er)(er)十大和(he)二(er)(er)十屆二(er)(er)中(zhong)、三中(zhong)全(quan)會精神，以推進“高(gao)效辦成一(yi)件事(shi)”為(wei)牽引，堅持目標(biao)導(dao)向和(he)問題導(dao)向相結合(he)，堅持求真務實(shi)(shi)、力(li)戒形式主義(yi)，加強整體設計(ji)、推動(dong)模式創新(xin)，注重(zhong)改革引領和(he)數(shu)字賦能(neng)雙輪(lun)驅動(dong)，統籌(chou)發(fa)(fa)展(zhan)和(he)安全(quan)，推動(dong)線上線下融合(he)發(fa)(fa)展(zhan)，實(shi)(shi)現辦事(shi)方(fang)式多樣化(hua)、辦事(shi)流程(cheng)最優(you)化(hua)、辦事(shi)材料最簡化(hua)、辦事(shi)成本最小化(hua)，最大限度(du)利企(qi)便(bian)(bian)民，激發(fa)(fa)經濟社(she)會發(fa)(fa)展(zhan)內生動(dong)力(li)。

??政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)標(biao)(biao)準(zhun)(zhun)化，就(jiu)是(shi)要著力實(shi)現政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)精準(zhun)(zhun)、統(tong)一、協(xie)調。主要包括3個(ge)方(fang)面：一是(shi)推(tui)(tui)進(jin)政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)標(biao)(biao)準(zhun)(zhun)化，明(ming)確政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)范(fan)圍(wei)，建(jian)立健(jian)全國家(jia)政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)基本目錄審核制(zhi)度(du)和政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)動態管(guan)理(li)(li)(li)機(ji)制(zhi)。二是(shi)推(tui)(tui)進(jin)政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)實(shi)施清(qing)單標(biao)(biao)準(zhun)(zhun)化，依據國家(jia)政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)基本目錄，推(tui)(tui)動逐步(bu)實(shi)現同一政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)受(shou)理(li)(li)(li)條件、服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)對象、辦理(li)(li)(li)流程(cheng)、申請(qing)材料、辦結時限、辦理(li)(li)(li)結果等要素在全國范(fan)圍(wei)內統(tong)一。三是(shi)健(jian)全政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)標(biao)(biao)準(zhun)(zhun)體系(xi)，建(jian)立健(jian)全政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)管(guan)理(li)(li)(li)、政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)中心建(jian)設、政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)實(shi)施、便民熱線運行、服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)評估評價等標(biao)(biao)準(zhun)(zhun)規(gui)范(fan)，持(chi)續完善全國一體化政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)平臺標(biao)(biao)準(zhun)(zhun)規(gui)范(fan)體系(xi)。地方(fang)政(zheng)(zheng)(zheng)(zheng)府結合(he)本地實(shi)際，加強(qiang)與國家(jia)政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項(xiang)(xiang)(xiang)基本目錄的對接，推(tui)(tui)進(jin)本地區(qu)政(zheng)(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)標(biao)(biao)準(zhun)(zhun)化。

??政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)規(gui)范(fan)化，就是(shi)要著力實現政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)流程、行(xing)(xing)為、要素(su)保障、考核(he)評(ping)價(jia)的統(tong)一規(gui)制。主(zhu)要包括(kuo)5個方(fang)面：一是(shi)規(gui)范(fan)審批服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)，包括(kuo)審批服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)行(xing)(xing)為、中(zhong)介服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)行(xing)(xing)為和審批監管協同。二是(shi)規(gui)范(fan)政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)場所辦(ban)事(shi)(shi)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)，包括(kuo)政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)場所設(she)立(li)、窗口設(she)置、業(ye)務(wu)(wu)(wu)(wu)(wu)(wu)辦(ban)理。三是(shi)規(gui)范(fan)網上(shang)(shang)辦(ban)事(shi)(shi)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)，包括(kuo)統(tong)籌網上(shang)(shang)辦(ban)事(shi)(shi)入口、規(gui)范(fan)網上(shang)(shang)辦(ban)事(shi)(shi)指引、提(ti)升網上(shang)(shang)辦(ban)事(shi)(shi)深度。四是(shi)規(gui)范(fan)政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)線上(shang)(shang)線下融合發(fa)展，包括(kuo)規(gui)范(fan)政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)辦(ban)理方(fang)式，合理配置政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)資(zi)源。五是(shi)規(gui)范(fan)開(kai)展政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)評(ping)估評(ping)價(jia)，落實政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)“好差評(ping)”制度，建(jian)立(li)健全政(zheng)務(wu)(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)(wu)督查考核(he)機制。

??政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)便利化(hua)，就是(shi)要著力實現政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)高效(xiao)、便捷、低成(cheng)本。主(zhu)要包括(kuo)6個方(fang)面：一是(shi)推(tui)進政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項集(ji)成(cheng)化(hua)辦(ban)(ban)理(li)，優(you)化(hua)業(ye)務(wu)(wu)(wu)(wu)(wu)流程，提(ti)升系統對接(jie)整合和(he)數據共享水(shui)平(ping)，減(jian)少(shao)辦(ban)(ban)事(shi)環節、精簡申(shen)請材(cai)料、壓縮辦(ban)(ban)理(li)時限。二(er)是(shi)推(tui)廣“免(mian)證辦(ban)(ban)”服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)，重點推(tui)進電子(zi)證照(zhao)在(zai)政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)領域應用和(he)全國互(hu)通互(hu)認。三是(shi)推(tui)動更多政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項“就近辦(ban)(ban)”，將(jiang)群眾經常辦(ban)(ban)理(li)且基層能(neng)有效(xiao)承接(jie)的政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項下(xia)沉(chen)到便民服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)中心（站）辦(ban)(ban)理(li)，積極(ji)推(tui)廣自助服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)和(he)自助辦(ban)(ban)理(li)。四是(shi)推(tui)動更多政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)事(shi)項“網上(shang)辦(ban)(ban)、掌上(shang)辦(ban)(ban)”，除涉及國家(jia)秘密(mi)等(deng)情形外，加快實現“一網通辦(ban)(ban)”，加強政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)平(ping)臺移動端建設、拓展政(zheng)務(wu)(wu)(wu)(wu)(wu)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)移動應用。五是(shi)推(tui)行告知承諾制和(he)容缺受理(li)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)模式，最(zui)大(da)限度利企便民。六是(shi)提(ti)升智慧化(hua)精準化(hua)個性化(hua)服(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)(wu)水(shui)平(ping)，運(yun)用大(da)數據、人工智能(neng)等(deng)新技術(shu)，不(bu)斷(duan)規范和(he)拓展各類場景應用。

??優化(hua)政(zheng)(zheng)務(wu)(wu)(wu)服(fu)務(wu)(wu)(wu)、提(ti)升行政(zheng)(zheng)效(xiao)能永無(wu)止(zhi)境。進(jin)一步促進(jin)政(zheng)(zheng)務(wu)(wu)(wu)服(fu)務(wu)(wu)(wu)標準化(hua)、規范化(hua)、便利化(hua)，要著(zhu)力推(tui)進(jin)政(zheng)(zheng)府機構、職能、權限(xian)、程序、責任法(fa)(fa)定化(hua)，完善(shan)覆(fu)蓋全(quan)國(guo)的(de)一體化(hua)在(zai)線政(zheng)(zheng)務(wu)(wu)(wu)服(fu)務(wu)(wu)(wu)平臺。要鼓勵地方和(he)基層積極探(tan)索(suo)實(shi)踐，及時推(tui)廣(guang)行之(zhi)有(you)效(xiao)的(de)好經驗、好做法(fa)(fa)。要堅持以人民(min)群眾(zhong)(zhong)滿意為衡(heng)量(liang)標準，暢通人民(min)群眾(zhong)(zhong)意見反映渠(qu)道，順應民(min)意改進(jin)工作(zuo)、提(ti)高服(fu)務(wu)(wu)(wu)質量(liang)，不斷(duan)增(zeng)強(qiang)人民(min)群眾(zhong)(zhong)獲得感、幸福感、安全(quan)感。